Packaging and Shipping Policy

Gilcee Prints

Packaging: The finished product is a ready-to-hang canvas or paper print which is packaged carefully to ensure safe travels. The prints are packed inside clear poly bags, with bubble wrap corners, and placed cozy between soft padding inside sturdy custom-cut cardboard boxes. Inside each box, we have also included a handy information sheet about taking care of your canvas prints.

Shipping Carriers: We ship FedEx ground for print sizes 40 x 65 and under. For print size above 40 x 65 we ship Freight. For orders shipped internationally we ship through the DHL carrier.

Processing Time: Once we receive your order, our processing time will be three to five business days before your print will leaves our facility. If you request the print to be shipped out at a certain date which falls before five days, a rush fee may be applied to the job. Policy requires that we collect payment before shipping.

Tracking: Upon completion of your order, you will receive an email notification with a tracking number for your package. You may input this tracking number into FedEx Tracking: https://www.fedex.com/apps/fedextrack/

Ship Time: Shipping anywhere along the east coast will take approximately 2 business days. Shipping to the west coast will take approximately 5 business days. Shipping to a central state can range anywhere between 2 to 5 business days. You can also request to expedite shipping with an overnight option, or 2 day option at a higher shipping rate. Contact us at info@capefearartists.com for the higher shipping rates before sending in purchase.

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Original Paintings

Processing Time: Once we receive your order, our processing time will be five to seven business days before the artist will directly be able to ship your painting. It will be shipped by FedEx ground. If you request the painting to be shipped out at a certain date which falls before five days, a rush fee may be applied to the job. Policy requires that we collect payment before shipping.

The packaging and shipping will be the done by the artist directly in accordance with the artist expertise in doing so.

Tracking: Upon completion of your order, you will receive an email notification with a tracking number for your package. You may input this tracking number into Fedex Tracking: https://www.fedex.com/apps/fedextrack/

Ship Time: Shipping anywhere along the east coast will take approximately 2 business days. Shipping to the west coast will take approximately 5 business days. Shipping to a central state can range anywhere between 2 to 5 business days. You can also request to expedite shipping with an overnight option, or 2 day option at a higher shipping rate. Contact us at info@capefearartists.com for the higher shipping rates before sending in purchase

Sculptures

Processing will be done by Cape Fear Artists and the artist themselves. Packaging, Shipping, time may vary according to the size and weight of a particular sculpture. You must contact us at info@capefearartist.com when purchasing a sculpture to make agreed upon methods for packing, and shipping and the cost for it. Policy requires that we collect payment before shipping.

Jewelry, Glass, Pottery and Folk Art

Processing Time: Once we receive your order, our processing time will be five to seven business days before the artist will be able to ship your purchased piece of their art. It will be shipped by FedEx ground. If you request the article to be shipped out at a certain date which falls before five days, a rush fee may be applied to the job. Policy requires that we collect payment before shipping.

The packaging and shipping will be the done directly by the artist in accordance with the artist expertise in doing so. If you would like specific details in the packing please contact us at info@capefearartists.com

If the purchased piece of art is too heavy and costly to ship by FedEx it may be shipped by UPS. You will be notified of this and given a tracking number through UPS.

Tracking: Upon completion of your order, you will receive an email notification with a tracking number for your package. You may input this tracking number into FedEx Tracking: https://www.fedex.com/apps/fedextrack/

Ship Time: Shipping anywhere along the east coast will take approximately 2 business days. Shipping to the west coast will take approximately 5 business days. Shipping to a central state can range anywhere between 2 to 5 business days. You can also request to expedite shipping with an overnight option, or 2 day option at a higher shipping rate. Contact us at info@capefearartist.com for the higher shipping rates before sending in purchase